Urban Balance Wellness

Counselling North Vancouver

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Counselling North Vancouver

Welcome to Urban Balance Wellness – Counselling North Vancouver, a private wellness practice dedicated to supporting people be their best selves. We are a highly experienced group of like-minded health professionals who are passionate about meeting our clients where they are at on their wellness journey and provide services for adults, youth, children, families, and couples.

The Urban Balance Team

The Urban Balance Team

The team at Urban Balance Wellness – Counselling North Vancouver is a group of mental health practitioners with graduate degrees, specialized training, and lived experience who believe empowerment and resilience are fostered through connection and support. We bring over 40 years of combined experience guiding adults, youth, children, families, and couples in resolving a diverse range of issues and encouraging our clients in becoming their best selves.

Holistic Approach

Holistic Approach

Urban Balance Wellness – Counselling North Vancouver, utilizes a strengths-based, biopsychosocial approach and understanding of the nervous system in helping clients work through various challenges including stress, life transitions, relational struggles, emotional regulation, low self-esteem, depression, anxiety, separation, loss, grief, acute and chronic illness, trauma, and substance-use difficulties.

Counselling North Vancouver

Evidence Based Therapies

Evidence Based Therapies

The team at Urban Balance Wellness is passionate about helping others and draws on a variety of evidence-based therapies that include Client-Centered Therapy, Cognitive Behavioural Therapy (CBT), Family Systems, Narrative Therapy, Solution Focused Therapy, Dialectical Behavioural Therapy (DBT), Internal Family Systems (IFS), Acceptance and Commitment Therapy (ACT), Emotion-Focused Therapy, and Mindfulness approaches.

About Urban Balance Counselling

At Urban Balance Wellness – Counselling North Vancouver, we work collaboratively with clients, offering a safe, caring, and inclusive space for exploration, healing, and lasting personal growth. Our biopsychosocial, strengths-based approach to therapy considers the person as a whole entity through addressing individual, familial, social, cultural, psychological, and biological aspects that intersect and influence wellbeing. We believe that our holistic approach provides a uniquely empathic perspective that encourages and supports our clients in realizing their full potential.

We offer in-person and on-line sessions. Our team values connection between client and therapist so contact us about a free consultation.

Our Services

Individual Counselling and Psychotherapy

Trauma-Informed, Non-Judgemental, Strengths-Based

We offer a safe, inclusive, and confidential space allowing you an opportunity to build insight, coping skills, and resilience. We will work collaboratively with you, building on your strengths to help you gain clarity and confidence, and develop greater self-understanding and compassion, improving your relationship with self and others.

Play and Art Therapy for Children

Trauma-Informed, Culturally Sensitive, Compassion-Focused

Play therapy aims at helping children explore emotions and work through unresolved difficulties. Through play, children can learn new strategies for coping and develop creative problem-solving skills, learn more effective ways to express emotion, develop effective relational skills and improve confidence and self-esteem.

Relationship and Couples Counselling

Inclusive, Culturally Sensitive, Compassion-Focused

Relationship counselling is for people wanting to repair, strengthen, and build their relationships. We understand these relationships as being connections between 2 or more romantic partners (traditional, open, polyamorous, consensual non-monogamy, etc.) or between family, friends, or colleagues.

Coaching: Children, Teens and Caregivers

Inclusive, Culturally Sensitive, Trauma-Informed

Coaching is an integrative approach drawing on a variety of developmental, neuroscientific, psychotherapeutic, and cognitive behavioural therapies in helping individuals find their unique voice in navigating life’s challenges. Coaching is about developing deeper connection to self and others and unlocking potential.

Family Counselling

Trauma-Informed, Non-Judgemental, Culturally Sensitive

At Urban Balance Wellness we recognize that families consist of various configurations and welcome the opportunity of working with you to achieve better family communication and connection. We offer strategies to improve communication, build and strengthen parenting/caregiver strategies, and resolve parent-child/adolescent conflict.

Personal Development

Culturally Sensitive, Inclusive, Non-Judgemental

Personal development is about looking from a different perspective and working toward overcoming psychological, emotional, and background obstacles that have been impeding growth and self-fulfillment. Our counsellors are culturally sensitive and trauma-informed and draw on evidence-based approaches.

Registered Clinical Counsellor

Kelley Persoage

Clinical Director

Registered Clinical Counsellor (RCC)
Certified Clinical Counsellor (CCC)
(she/her)

Kelley Persoage

Kelley Persoage

Clinical Director

Registered Clinical Counsellor (RCC) and
Certified Clinical Counsellor (CCC)
(she/her)

Kelley has a Master’s degree in Counselling Psychology and brings over 20 years of counselling experience working with adults, youth, children, families, couples, and groups.

Kelley is a Registered Clinical Counsellor (RCC) with the BC Association of Clinical Counsellors and member of the Canadian Counselling and Psychotherapy Association. She utilizes a strengths-based, biopsychosocial approach and understanding of the nervous system in helping clients work through various challenges including stress, life transitions, relational struggles, emotional regulation, low self-esteem, depression, anxiety, separation, loss, grief, acute and chronic illness, trauma, and substance-use difficulties.

Kelley believes in a collaborative approach and works together with clients in identifying and building upon strengths and resources and fostering skills and strategies that support and encourage positive growth and wellbeing.

Individual Counselling
Kelley believes in working collaboratively to empower her clients in managing emotions and gaining new insight and better understanding of self and others. She uses a holistic, strengths-based, biopsychosocial perspective and understanding of the nervous system in supporting and helping clients work through challenges including anxiety, stress, depression, low self esteem, relational issues, life transitions, separation and loss, illness (acute and chronic), trauma, and substance-use concerns.
Couples Counselling
Kelley provides a safe, compassionate, respectful, and inclusive space where clients are supported in strengthening connection, improving communication, and exploring more effective ways of being with each other so that partners can move forward with greater insight and understanding of each other and their relationship. Kelley can help partners change unhelpful communication patterns, work through feelings of disconnection, hurt, or betrayal, discomfort with vulnerability, and worries or fear around intimacy and sex, allowing connection in a way that better aligns with each other’s values.
Family Therapy
Kelley recognizes that a family is composed of individuals of differing ages that share a common history that is influenced by culture, both past and current, yet may not see things in the same way. She works with families to support greater understanding among family members, achieve better family communication and connection, manage emotionality, solidify shared values, build and strengthen parenting strategies, and resolve parent-child/youth conflict.
Play / Art Therapy

Kelley blends individual counselling strategies with play and art therapy techniques in helping children and adolescents manage big emotions, develop confidence, strengthen problem solving skills, and navigate relationships with others. She is able to help with anxiety, depression, relational issues, emotional regulation, and improve confidence and self-esteem.

Play Therapist

Sandra Singer

Play Therapist and Coach

Child Counselling
Teen Life Coaching
Parent Coaching

Sandra Singer

Sandra Singer

Play Therapist and Coach

Sandra has a Child Counselling Degree from the UK and is also a Certified Teen Life Coach who brings over 20 years of experience working with children, teens and their parents /caregivers.

Sandra is a member of the BC Play Therapy Association and registered with the British Association of Counsellors and Psychotherapists and works with children and families as a play therapist and coach, offering counselling sessions for children and teens and parent-child sessions, as well as coaching for parents and young adults. Sandra supports parents in navigating day-to-day challenges and difficult behaviour; and youth in tackling anxiety, low self-esteem, and friendship issues.

She also facilitates parent-child interactions with the aim of fostering stronger bonds, gaining greater understanding and mutual respect.

Child Counselling

Sandra adopts an integrative approach, drawing on a variety of neuroscientific, psychotherapeutic, and cognitive behavioural theories. Her aim is to support her clients in finding their unique voice and manage the ups and downs on their journey to adulthood. Sandra can help with issues including: Stress and anxiety, low self-esteem, loss and bereavement, friendship issues, communication and behavioural difficulties, parental separation, and self-harm.

Teen Life Coaching
Teenage years are the most transformative years, where young people have many worries, dreams and ideas, yet, teens often do not know how to deal with it all. Coaching offers a place to identify passions in life and unlock potential to facilitate growth into more confident, self-aware, and secure adults. Teen coaching can help build self-esteem and motivation, improve social behaviour and communication, and contribute to healthier relationships. Coaching also encourages better organizational skills, improved grades, and helps solidify college and career decisions.
Parent Coaching

Sandra realises the importance of involving parents in the wellbeing of their child. Her aim is to empower parents in supporting their child’s emotional growth and resilience. Drawing on training in child development, parent-child therapy, she offers practical and effective tools to improve family dynamics and communication, moving families from feeling disconnected and helpless to more empowered and connected. Coaching can help navigate challenging behaviour, negative habits, aligning parenting styles, attachment and communication difficulties, and parental separation/alienation.

Registered Clinical Counsellor

Elaine Kuo

Counsellor

Registered Clinical Counsellor (RCC)
(she/her)

Elaine Kuo

Elaine Kuo

Registered Clinical Counsellor (RCC) (she/her)

Elaine has both a Masters Degree in Counselling Psychology from the University of British Columbia and a BC Teaching Certificate. She brings over 10 years of experience working with children, adolescents, troubled youth, and families, both as an educator and counsellor. Elaine is also a Registered Clinical Counsellor (RCC) with the BC Association of Clinical Counsellors.

Elaine takes a collaborative approach in helping clients navigate challenges that different stages of life can bring, providing a safe place where clients can find non-judgemental supportand guidance. Elaine is experienced in working with concerns such as anxiety, depression,  grief, stress, body image, emotional regulation, neurodivergence (ADHD, ASD), family relationships, and LGBTQ2S+ concerns and identity.

She is passionate about working with others and provides counselling services in English as well as Mandarin. Elaine specializes in individual and family therapy. Her strengths-based, client-focused approach supports emotional healing and wellbeing. She believes that through providing compassion and unconditional understanding she can support her clients in developing inner strengths, confidence, and resilience.

Counsellor

Katie Yuen

Counsellor

(she/her)

Katie Yuen

Katie Yuen

Counsellor (she/her)

Katie has a Masters degree in Counselling and speaks English, Cantonese, and Mandarin fluently. Katie brings experience working with children and adolescents, as well as with adults and couples, and is passionate about helping her clients resolve difficulties and reach full potential.

Katie works from a collaborative, strength-focused, and evidence-based perspective. She believes in the value of meeting her clients where they are at along their wellness journey and about working together with her clients in supporting confidence and personal growth. Katie is experienced in working with concerns including stress, life transitions, anxiety, depression, emotional regulation, low self-esteem, and communication and relational difficulties. Katie is also a certified Nagomi Pastel Art Instructor with the Japan Pastel Hope Art Association—art skills that she finds helpful, particularly with children and adolescents, to help tap into client strengths and potential.

Katie provides both individual and couples therapy. Katie is currently a registered therapist with the Hong Kong Professional Counselling Association and in the process of becoming registered with the BC Association of Clinical Counsellors. She is currently offering a reduced counselling rate until her registration as a clinical counsellor (RCC) is finalized.

Urban Balance Wellness

3095 Lonsdale Ave, North Vancouver, BC
V7N 3J6

Clinic Hours

  • Monday 9:00AM - 9:00PM
  • Tuesday 9:00AM - 9:00PM
  • Wednesday 9:00AM - 9:00PM
  • Thursday 9:00AM - 9:00PM
  • Friday 9:00AM - 9:00PM
  • Saturday 9:00AM - 1:00PM
  • Sunday 9:00AM - 2:00PM
  • Kelley has been wonderful to work with. She has given me so many helpful tools and advice. She has a calming space and she has good energy. I highly recommend her.
  • Kelley has been my counsellor for almost about a year now and she has helped me immensely with overcoming difficult obstacles that I was facing in my life. Her approach is kind, supportive and empathe... Read More
  • As a parent of a teenager who suffers from anxiety, I was looking for an online coach who could help my child cope with their challenges and improve their well-being. I came across Sandra’s website ... Read More
  • Kelley Persoage has a very compassionate and empathetic approach in supporting her clients. She is non-judgemental and provides guidance with helpful tools and resources. She has made a tremendous dif... Read More
  • Kelley is an amazingly talented, compassionate, empathetic therapist with broad experience and an extensive skill set. I couldn’t recommend her friendly warm care more enthusiastically!